Shipping policy

We sell digital service products.

Upon purchasing a product, you will receive a link on our website or an email to download the corresponding file; no physical items will be shipped. For in-stock products, you will generally receive the download link within 5 business days after completing the payment. The download link is valid for 30 days, and you can download the file up to 5 times. Please ensure to keep your downloaded files safe.

For custom service products, after completing the payment and submitting your preference questionnaire, it usually takes 5-15 business days to complete the product. You will then receive the download link via email within 5 business days. The download link will also be valid for 30 days and allows up to 5 downloads.

Pre-sale event products will be notified separately.